Region Orders

As a region administrator, it is your responsibility to review and manage orders made in your region, as well as manage the products for your region. You may need to take an action on an order, like ship it, or make changes to the order itself.

You may view and manage your region's orders, as well as manage the products available for your region, by logging into the Schools.GrapeSEED website listed above with your account credentials.

How to View and Manage Products

Log in as a region admin and click on Administration in the top menu bar. From the drop-down menu, select Products. This will open Products page show a list of all products.

Products have the following properties:

  • Region Name - If you have access to multiple regions, this field will be editable.
  • Product Name - Name of the product that users will see.
  • Start Unit - First unit this product is available for.
  • End Unit - Last unit this product is available for.
  • Global - Link your custom product to a specific global product (allows you to "rename" a global product or group it with other regional products).
  • Textbook Subscription - Product is available for Textbook subscription types.
  • Digital Subscription - Product is available for Digital subscription types.
  • Is Purchase - Product can be purchased a-la-carte.
  • Subproducts - If your Product is a grouping of other products (writer/reader or any other product you might sell/provide as a single group of products)

By default, the system displays all the available product records. Using the search option you can filter records on the basis of a region name or a product name.

The Default quantity to license count check box, when checked, makes the default quantity selected on a Material Request equal to the license count of the selected class.

How to Add a New Product

Click on the Add new product option available on the top right side of the Product page.

Fill in the details of a new product and save it by clicking on the Save button.

How to View Orders

From the Schools.GrapeSEED home page, click on your region's name in the drop down menu to open your Region page. From your Region page, click on Manage Region on the right side of the page. From the drop down menu, select Orders to open the 'Orders' page.

The Orders page will provide the following info about orders:

  • School
  • Campus
  • Order ID Number
  • Date of Submission
  • Status
  • Class
  • Product
  • Unit
  • Quantity

How to Edit and Manage Orders

To learn more about a specific order, click on it's Order Id number to open the 'Material Order' form.

To edit an order, open its 'Material Order' form and click on the Editing Icon button to the right of 'Material Order' at the top of the page.

Click on 'Status' to change the order's status. From the drop down menu, select your new status, statuses include:

  • Submitted
  • In Progress
  • Shipped
  • Closed

Click on 'Shipped Date' to change the order's ship date. From the calendar, select your new shipped date.

To change the order's quantity scroll to 'Subscription Material' near the bottom of the form. Click on the box below 'Shipped Quantity' and use the arrows on the right side to increase or decrease the order's quantity.

Sometimes, you may want to add an internal note to a material request to explain its providence, or provide any additional information. To do so, click on the Notes form field at the bottom of the Material Order and enter your notes. Notes are not required, and the maximum length for notes is 500 characters. These notes will be included in the email notifications for these orders as well.

After making your changes, click on Save. If you would like to discard your changes, click on Cancel.

How to View and Manage Order Requests

You will receive a 'Material Request' notification each time a user in your region's schools submits a material request. It is important for you to view and acknowledge these requests.

To see your material request notifications, click on the Administration gear icon in the top menu bar. From the drop-down menu, click on Pending Changes. This will open a list of all pending changes to your region, including material requests.

To acknowledge a material request, click on the Information icon next to the specific material request you would like to acknowledge. This will open a pop up with the material order's information. From this form you will see

  • Class Name
  • Product
  • Unit
  • Quantity
  • Shipped Quantity
  • Requested By
  • Price Each
  • Total Price
  • Notes

If everything seems correct, click on Acknowledge to acknowledge the material request. If the information isn't correct, click on Undo. If you cancel before the shipment date, the material order will be canceled.

You must cancel a material request before the shipment date. If you attempt to cancel a material request after the shipment date, you will receive a popup message that reads 'The orders have already been shipped.'

How to Download & Print Orders

You may download all information about an order digitally to store on your device, or you may print it for a physical copy.

To download a specific order, click on the order's Order Number, this will open the 'Material Order' page. From the 'Material Order' page click on the Download icon on the right side of the top of the page. This will download the specific 'Material Order' details into a PDF.

To print a specific order, click on the Print icon to the right of the Download icon. This will print the 'Material Order' details.