How to set up Parent Account

As a parent, you may have to set up your account by clicking on the invitation link, scanning the QR code, typing, or copy and paste the link you received from you registration email or SMS message in the browser. If you don't have an invitation code, contact your child's school or teacher. The URL may look like:

• parents.grapeseed.com/invitation
• parents.grapeseed.com/registerparent

To start the account set up, follow the steps:

• Enter the invitation code included in your invitation letter form the school.
• Verify you are not a robot by checking the 'reCaptcha' checkbox.
• Once complete, click the Get started! button.

If the invitation code does not work, one of the following error messages will appear:

• Invalid Code - the code you typed is incorrect. Please check the invitation code, and try again.
• Expired Code - the code you typed has expired. Please contact the teacher to get a new invitation code (need to register within 30 days).
• Redeemed Code - The code you typed has previously used. If you have not used the invitation code, please contact the teacher to get a new invitation code.

Once your code is accepted, you may redeem the invitation based on the following options:

• Use current account - only available if the user already signed in
• Use existing account - redeems the code to an existing parent account
• Register new account

In the most common scenario, you should click on the Register New Account button to create a new account. Enter the following information in the sign-up form:

• Name
• English Name (optional - if the Name written in the non-English letters)
• Email/phone (may not be editable if the school has pre-populated it)
• Password (must be confirmed)

Support for phone number based login varies by region and may not be available.

If used, the phone number must be valid and able to receive SMS messages for account verification purpose.

Once you have entered the information, click on the Create button.

If you have entered your email address in the sign-up, you may have to activate your account before you complete the process. You may receive an email with instructions to activate your account. In case you don't see the email in your inbox, please do check your spam filter or any other rules that may move the emails to folders other than the inbox. Once your account is active, the user account creation process is complete. If you have entered your phone number in the sign-up, you may have to activate your account before you complete the process. You may receive an SMS message with instructions to activate your account.

Click on the login link to start using the portal. Once registered, you may now enter your email or phone number to login to the portal.

How to Set up Parent Account from Student App

You can also complete your parent registration from the GrapeSEED Student App. To do so, open the Student App. Below the account log in details, you will see a line that reads 'If you are new to GrapeSEED or do not have login information, Click Here'. Click on it.

On the next screen, click on Register new. You will be prompted to enter the invitation you received in your email. Once entered. click on Next.

Enter the following details in the fields provided:

When registering a new child, enter the following information about your child in the form:

• Name
• English name
• Email/Phone Number
• Password
• Confirm Password

Once you've entered all the details, click on Create to create your account and receive a confirmation email or SMS message. Once you confirm using the confirmation email or SMS Message your registration is complete.